Terms & Conditions

Welcome to Zenue! These terms and conditions outline the rules and regulations for the use of our website.

ZENUE LIFESTYLE PRIVATE LIMITED

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Zenue if you do not agree to all of the terms and conditions stated on this page.

1. General

1.1. The term ‘Zenue’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is A1516 Kailash Business Park, 15th Floor, CTS 1/7, Veer Sawarkar Marg Vikhroli, Mumbai - 400079, Maharashtra.

1.2. The term ‘you’ refers to the user or viewer of our website.

2. Use of Website

2.1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.

2.2. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

2.3. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.

2.4. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

2.5. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

2.6. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

2.7. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

3. Privacy

3.1. Your use of this website is subject to our Privacy Policy. By using the website, you consent to the collection and use of information as described in the Privacy Policy.

4. Payment

4.1. Payment for goods and services is handled securely through our payment gateway partners. We do not store credit card details nor do we share customer details with any third parties.

5. Shipping

5.1. We strive to process and dispatch orders promptly. However, shipping times may vary depending on your location and other factors beyond our control. Please refer to our Shipping Policy for more information.

6. Returns & Refunds

6.1. We want you to be satisfied with your purchase. If you are not entirely satisfied, please refer to our Returns & Refunds Policy for details on how to return items and request a refund.

7. Governing Law

7.1. These terms and conditions are governed by and construed in accordance with the laws of India and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

8. Changes to Terms & Conditions

8.1. We reserve the right to update or modify these terms and conditions at any time without prior notice. Your use of the website following any such change constitutes your agreement to follow and be bound by the terms and conditions as changed. For this reason, we encourage you to review these terms and conditions whenever you use this website.

If you have any questions or concerns about these terms and conditions, please feel free to contact us.