1. Processing Time: 1.1. All orders are processed within 5-7 business days. Orders are not shipped or delivered on weekends or holidays.

2. Shipping Rates & Delivery Estimates: 2.1. Shipping charges for your order will be calculated and displayed at checkout. 2.2. Delivery delays can occasionally occur. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

3. Shipment Confirmation & Order Tracking: 3.1. You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 2-3 days.

4. Customs, Duties, and Taxes: 4.1. Zenue Beauty is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages: 5.1. Zenue Beauty is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

6. International Shipping Policy: 6.1. We currently do/do not offer international shipping.

7. Returns Policy: 7.1. Please refer to our Returns & Refunds Policy for information on returning items purchased from our website.

8. Changes to Shipping Policy: 8.1. We reserve the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting the updated Shipping Policy on the website.

If you have any questions about our Shipping Policy, please contact us.